Terms and conditions


How to order:
Making a purchase could not be easier. Just browse our website, add your items to your shopping cart, checkout and provide payment (via credit/debit card) and we will do the rest.. Alternatively the products are available to order over the phone. Please call us on 01432 353951 to make your order.
We accept Visa, Switch, Solo, Delta, AMEX, Electron and MasterCard for on-line transactions and the additional facility of cheque, cash, BACS/CHAPS, postal orders for telephone sales.

Delivery commitment:
We aim to despatch all orders within 72 hours of purchase. Items that are not in-stock at time of order will carry an additional mimimum lead-time of 48 hours. Please allow an additional 2-3 days (UK) or 5 - 7 days (EU and Rest of World) for your goods to arrive once despatched. In the case of an item which is no longer available from us, is out of stock or yet to reach market - we will aim to notify you within 36 hours. At peak times there may be a delay, which you will be advised of as soon as humanly possible after placing your order.

Delivery charges (plus VAT):
For UK mainland, delivery rates are as follows:

  • £14.99 or less: £1.89
  • £15 to £29.99: £2.89
  • £30 - £39.99: £3.89
  • £40 - £99.99: £4.89
  • £100 or more: FREE
  • Store Collection: FREE, any value


For Europe and the rest of the world:

  • £0 to £14.99: £3.49
  • £15 to £39.99: £7.49
  • £40 to £99.99: £9.99
  • £100 or more: FREE



Credit Card Security:
All card payments are handled by trusted 3rd parties. For credit/debit card payments, you will be redirected to our 100% secure payment page hosted with SagePay ( ). SagePay are one of the web's leading secure payment gateways. If you do not wish to conclude your purchase online, please don't hesitate to phone us and we'll process your order 'offline'.

Returns are accepted up to 7 days from date of invoice and all items must be returned in as new condition for a refund/credit

Minimum Order:
There is a minimum order value of £10 to use our checkout.


This site is owned and operated by Doughty Bros Ltd. Please read these terms and conditions carefully, they are the terms of use for this site as provided by Doughty Bros Ltd and your use of this site and orders you make through this website are done on the understanding that you have read and agreed to be bound by them.

In these Terms and Conditions “we, our, us” refers to Doughty Bros Ltd.

By accessing the content of (“the Website”) you agree to be bound by the terms and conditions set out herein and you accept our Privacy Policy . If you object to any of the terms and conditions set out in this agreement you should not use any of the products or services on the Website and leave immediately.

You agree that you shall not use the Website for illegal purposes, and will respect all applicable laws and regulations. You agree not to use the website in a way that may impair the performance, corrupt the content or otherwise reduce the overall functionality of the Website. You also agree not to compromise the security of the Website or attempt to gain access to secured areas or sensitive information.

You agree to be fully responsible for any claim, expense, liability, losses, costs including legal fees incurred by us arising from any infringement of the terms and conditions set out in this agreement.

The use of this site is only for lawful purposes, in a manner which does not infringe the rights of or restrict or inhibit the use and enjoyment of this site by any third party. Such restriction or inhibition includes, but is not limited to, conduct which is defamatory, or which may harass, cause distress or inconvenience to any person and the transmission of obscene or offensive content or interruption of the normal flow of dialogue within this site.

In order to better utilise the Site and for added service, we encourage you to become a member of the Site (“Member”). If and when you decide to become a Member, you agree to (1) provide accurate, current, and complete information about yourself as prompted by the appropriate registration form, (2) maintain and update your information to keep it accurate, current, and complete, and (3) comply with these Terms & Conditions. You may review, correct, change, or update your membership information by visiting the members section of the Site. You acknowledge that if any information provided by you is untrue, inaccurate, not current, or incomplete, we reserve the right, at our sole discretion, to suspend or terminate your membership.

As part of the membership sign in process, you will be asked to select a Member Name and password. You may not choose a Member Name that impersonates someone else, is or may be illegal, is or may be protected by trademark or other proprietary rights law, is vulgar or otherwise offensive, or may cause confusion. We reserve the right to reject any Member Name in our sole discretion. If you have reason to believe that your password is no longer secure, you must promptly change your password by updating your member information.
All statements, advice and opinions made by Members in the site are those of such Member only, and we neither endorse nor shall we be held responsible for the reliability or accuracy of such postings. Under no circumstances will we be liable for any loss or damage caused by a user's reliance on information obtained through the content and/or any postings these sections and/or the Site.

Doughty Bros Ltd. reserve the right to change any part of this agreement without notice and your use of the Website will be deemed as acceptance of this agreement. We advise users to regularly check the Terms and Conditions of this agreement.

Doughty Bros Ltd. have complete discretion to modify or remove any part of this site without warning or liability arising from such action.

Doughty Bros Ltd will under no circumstance be liable for indirect, special, or consequential damages including any loss of business, revenue, profits, or data in relation to your use of the Website.

Nothing within this Agreement will operate to exclude any liability for death or personal injury arising as result of the negligence of Doughty Bros Ltd, its employees or agents.

All intellectual property of Doughty Bros Ltd or its partners. such as trademarks, trade names, patents, registered designs and any other automatic intellectual property rights derived from the aesthetics or functionality of the Website remain the property of Doughty Bros Ltd or its partners.

By using the Website you agree to respect the intellectual property rights of Doughty Bros Ltd and its partners. and will refrain from copying, downloading, transmitting, reproducing, printing, or exploiting for commercial purpose any material contained within the Website.

Any information or data you transmit or post on this site will be non-confidential and shall belong absolutely to Doughty Bros Ltd. The information may be used by Doughty Bros Ltd for any purpose including, but not limited to, reproduction, disclosure to third parties, posting or otherwise at Doughty Bros Ltd absolute discretion (according to and subject to The Data Protection Act, see Privacy Statement ).
You hereby assign to Doughty Bros Ltd (by way of permanent assignment of present and future copyright) all rights of any nature in and to such material throughout the world including all renewals and reversions thereof.

The information is provided on the understanding that the website is not engaged in rendering advice and should not be wholly relied upon when making any related decision.

The information contained with the Website is provided on an “as is” basis with no warranties expressed or otherwise implied relating to the accuracy, fitness for purpose, compatibility or security of any components of the Website.

We do not guarantee uninterrupted availability of the Website and cannot provide any representation that using the Website will be error free.

This Site may contain hyperlinks to websites operated by other parties.
Doughty Bros Ltd is not responsible for the availability or content of any third party websites or material you access through this site.
If you decide to visit any linked site, you do so at your own risk and it is your responsibility to take all protective measures to guard against viruses or other destructive elements.
Doughty Bros Ltd does not endorse and is not responsible or liable for any content, advertising, products, services or information on or available from third party websites or material (including payment for and delivery of such products or services).
Doughty Bros Ltd is not responsible for any damage, loss or offence caused by or, in connection with, any content, advertising, products, services or information available on such websites or material.
Any terms, conditions, warranties or representations associated with such dealings, are solely between you and the relevant provider of the service.

Links to this site must be direct to any complete content page (and not any part of a page) within Doughty Bros and must not be viewed within the pages of any other site.
Doughty Bros Ltd disclaims all liability for any legal or other consequences (including for infringement of third party rights) of links made to this site.

Links do not imply that Doughty Bros Ltd endorses, is affiliated or associated with any linked site, or is legally authorised to use any trademark, trade name, logo or copyright symbol displayed in or accessible through the links, or that any linked site is authorised to use any trademark, trade name, logo or copyright symbol of Doughty Bros Ltd or any of its affiliates or Partners.

If any of these Terms and Conditions should be determined to be illegal, invalid or otherwise unenforceable by reason of the law of any state or country in which these Terms and Conditions are intended to be effective, then to the extent and within the jurisdiction in which that Term or Condition is illegal, invalid or unenforceable, it shall be severed and deleted from that clause and the remaining terms and conditions shall survive and continue to be binding and enforceable.

This Agreement will be governed by the laws of England and any user of the Website hereby agrees to be bound exclusively by the jurisdiction of English and Welsh courts without reference to rules governing choice of laws.